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Settings → Integrations has two distinct areas:
  • Connected — tools (Gmail, Drive, DocuSign, Stripe…) your agents can use to work.
  • Channel routing — where client messages come in: WhatsApp, email and the web widget.
This page covers the first; the channels have their own guides.

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Connect a tool

1

Browse the catalog

Click Browse catalog. You can search, browse Categories, or start with Recommended (Gmail, Google Calendar, Google Drive, Outlook, DocuSign, Stripe, HubSpot, Clio, Notion, Slack…).
2

Pick the tool

Each tile shows how it connects (OAuth or API key). Click Connect →.
3

Review and authorize

The wizard has two steps: Review (what access is granted and how it’s stored) and Authorize, which redirects you to the provider to grant access.
4

Confirmation

Back in Juryo you’ll see Successfully connected.
To get going quickly, Connect starter pack wires up the most common tools at once.

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Status and maintenance

Each connection shows its status with a colored dot: Healthy, Needs attention, Pending or Error. From each tool’s panel you can:
  • Re-authorize — when access expires (you’ll see the Action needed banner).
  • Disconnect — removes access entirely.
  • Add another account — connect a second account from the same provider.
The Overview, Permissions and Used by tabs show what the tool can do and which agents use it.