1. Get your key
In the platform, go to Settings → Integrations → Channels and add a channel of type Widget (API). This generates a publishable key with the formatpk_live_…. The key identifies your firm: it is designed to be visible
in your page’s source.
2. Add the script
Paste this line before the closing</body> tag on your site:
Customization
Every attribute is optional exceptdata-key:
Full example:
Behavior
- The chat only loads when a visitor first opens it — the script adds no weight to your page load.
- The
Escapekey closes the panel. - On screens narrower than 480px the chat goes full-screen.
- If the script is accidentally included twice, it initializes only once.
- Visitors are anonymous until they identify themselves during the conversation.

