> ## Documentation Index
> Fetch the complete documentation index at: https://docs.juryo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

> Choose how and when Juryo notifies you

**Settings → Notifications** controls how and when Juryo notifies you.

## Channels

Three global channels, each with its switch: **In-app**, **Email** and **Slack**. Turn a channel off to silence all its notifications at once.

## Per category

Each category can be toggled per channel:

* **Approvals** — agent actions awaiting your review: drafts and ticket resolutions.
* **Conversations** — new contacts, messages, assignments, unanswered conversations, and completed or escalated calls.
* **Pipeline updates** — leads qualified, contract sent, won, lost and no-shows.
* **Appointments** — bookings, cancellations and reschedules.
* **Tasks** — assignments and upcoming deadlines.
* **Matters** — matter progress and processed documents.
* **Weekly recap** — the pipeline recap by email.

## Mute per case type

If a case type doesn't concern you, mute its notifications from the **Case types** chips — you'll keep receiving everything else normally.

## Slack

Admins can connect the firm's Slack workspace and choose the channel where notifications arrive.